Privacy Policy

TERMS AND CONDITIONS

TCHORLY FARMS LIMITED AND TCHORLY FARMS UK LIMITED

1. About Us
   1.1 We (Tchorly Farms Limited/ Tchorly farms UK limited), a company registered in England and Wales under company number 12453424 with our registered office at 205 Bronte Court, Salford. M6 5JX, United Kingdom (We or Us). We operate the website www.tchorlyfarms.com/www.tchorlyfarms.co.uk (the Site).
   1.2 If you wish to contact us for any reason, including because you have complaints, you can contact us by emailing our Team at contact@tchorlyfarms.co.uk or by telephone at 0161 943 2233.

 

2. Conditions
   2.1 Please read the following terms and conditions (the Conditions) carefully as use of and/or buying from the Site means that you will be bound by them on purchasing any of the products (the Products) listed on our Site.
   2.2 These Conditions apply to any contract between us for the sale of Products to you (a Contract). Please read these Conditions carefully and make sure you understand them before ordering any Products from our Site. Please note that before placing an order on the Site (an Order), you will be asked to agree to these Conditions. If you refuse to accept these Conditions, you will not be able to order any Products from our Site.
   2.3 We reserve the right to remove, modify or change, without notice, any information on this Site from time to time. We may change these Conditions at any time by posting notice of the changes on the Site. If you use the Site after we have posted the changes, you will be bound by the new terms. You should therefore ensure that you read the Conditions each time you use the Site.
   2.4 If we have to revise these Conditions as they apply to your Order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel the Contract, you will have to return (at our cost) any relevant Products you have already received and we will arrange a full refund of the price you have paid, excluding any delivery charges.
3. Use of the Site
   3.1 The content of this Site is owned by or licensed to us. You may not copy, reproduce, modify, distribute, republish, re-sell display, post or transmit any part of this Site without our permission. You may view or print individual pages only for your own personal use. We may suspend, alter, restrict or terminate at any time access to or use of this Site. https://miratan.com/privacy-policy.
   3.3 These Terms are governed by English law. This means your use of the Sites and any contract for the purchase of Items through the Sites; and any dispute or claim arising out of or in connection with the same will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction to settle any disputes arising out if these Terms or your use of the Sites.
4. Sale of Products
   4.1 The images of the Products on our Site are for illustrative purposes only. We have made every effort to display the colours accurately, but we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products.
5. Placing an Order
   5.1 By placing an Order, you are offering to purchase Products on the following Conditions. All Orders are subject to availability and confirmation of the Order price by us. If we are unable to supply you with Products, we will inform you of this by e-mail and we will not process your Order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.
   5.2 Our shopping pages will guide you through the steps you need to take to place an Order with us. Our Order process allows you to check and amend any errors before submitting your Order to us. Please take the time to read and check your Order at any stage of the Order process.
   5.3 The prices of the Products are inclusive of VAT and will be as quoted on our Site at the time you submit your Order. The prices of the Products may change from time to time but will not affect any Order you have already placed.
   5.4 After you place an Order, you will receive an email from us acknowledging that we have received your Order. However, please note that this does not mean your Order has been accepted.
   5.5 We will confirm our acceptance to you by sending you an email that confirms that the Products have been dispatched (a Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation.
6. Dispatch
   6.1 Dispatch times may vary according to availability and any guarantees warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or events outside of our control.
   6.2 We will contact you with an estimate delivery date, which will be within 3-5 days after the date of the Dispatch Confirmation.
   6.3 Delivery of an Order will be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.
   6.4 You own the Products once we have received payment in full, including all applicable delivery charges.
   6.5 If we miss the (3-5) day delivery deadline for any Products, you may cancel your Order straight away if:
   6.5.1 we have refused to deliver the Products;
   6.5.2 delivery within the delivery deadline was essential (taking into account all the relevant circumstances); and
   6.5.3 you told us before we accepted your Order that delivery within the delivery deadline was essential.
   6.6 If you do not wish to cancel your Order straight away or do not have the right to do so, you can give us a new reasonable deadline for delivery. You may cancel your Order, if we do not meet the new deadline.
   6.7 If you choose to cancel your Order for late delivery, you can do so for some of the Products or all of them unless splitting them up will significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them and we will pay the costs of this. After you cancel your Order, we will refund any sums you have paid to us for the cancelled Products and their delivery.
7. International Dispatch
   7.1 We deliver to specific countries and have shops across the world. To ensure your location is captured, please contact our team via email or phone (https://tchorlyfarms.co.uk/contacts/.
   7.2 If you order Products from our Site for delivery to one of the International Delivery Destinations, your Order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
   7.3 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your Order.
   7.4 You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
8. Payment
   8.1 You can only pay for Products using a debit card, credit card, PayPal or gift vouchers. We accept the following: Mastercard and Visa credit cards, Visa, Maestro, Delta, Electron debit cards, American Express charge cards and you can also use PayPal. 8.2 For orders that are placed through the website customers are still contracting with Tchorly Farms Limited and in the event of a dispute or a refund Tchorly Farms would be responsible.
   8.3 Delivery costs will be charged in addition to the price payable for Products. Delivery costs are clearly displayed where applicable and will be advised to you during the check-out process before you confirm your Order.
9. Cancellation
   9.1 Consumers have a legal right to cancel a Contract during the period set out below. This means that during the relevant period, if you change your mind or decide for any other reason that you do not want to receive or keep the Products, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract is available from your local Citizens’ Advice Bureau or Trading Standards office.
   9.2 Unless the Product is faulty, this cancellation right does not apply.

9.3 Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation which is when the Contract between us is formed. Your deadline for cancelling the Contract then depends on what you have ordered and how it is delivered, as set out in the table below: Your Contract End of the cancellation period
Your Contract is for a single item (which is not delivered in instalments on separate days). The end date is the end of 14 days after the day on which you receive the Products. Your Contract is for either of the following:

• one item which is delivered in instalments on separate days;
• multiple items which are delivered on separate days.

The end date is 30 days after the day on which you receive the last instalment of the Products or the last of the Products ordered. Your Contract is for the regular delivery of an item over a set period. The end date is 30 days after the day on which you receive the first delivery of the Products.
9.4 To cancel a Contract, you just need to let us know that you have decided to cancel. You can email us at contact@tchoryfarms.co.uk or contact our Customer Services team by telephone on 0161 933 8729. If you are emailing us or writing to us, please include details of your Order to help us to identify it.
9.5 If you cancel your Contract, we will:
9.5.1 refund you the price you paid for the Products. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the Products, if this has been caused by your handling them in a way which would not be permitted in a shop (if we refund you the price paid before we are able to inspect the Products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount);
9.5.2 refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method); and
9.5.3 make any refunds due to you as soon as possible and in any event within the deadlines indicated below:
9.5.3.1 if you have received the Products and we have not offered to collect them from you: 14 days after the day on which we receive the Products back from you or, if earlier, the day on which you provide us with evidence that you have sent the Products back to us; or
9.5.3.2 if you have not received the Products or you have received them and we have offered to collect them from you: 14 days after you inform us of your decision to cancel the Contract.
9.6 If you have returned the Products to us because they are faulty or mis-described, we will refund the price of the Products in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the Product to us.
9.7 We will refund you on the credit card, debit card or PayPal accounts used by you to pay. If you used vouchers to pay for the Products, we may refund you in vouchers.
9.8 If the Products have been delivered to you before you decide to cancel your Contract:
9.8.1 you must return them to us without undue delay once the contract is cancelled. The cancellation of the contract does not affect your statutory rights. To send back please see our returns page for information.
9.8.2 unless the Products are faulty or not as described, you will be responsible for the cost of returning the Products to us. If the Products cannot be returned by post, we estimate that if you use the carrier which delivered the Product to you, these costs should not exceed the sums we charged you for delivery.
9.9 Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. As a consumer, you have legal rights in relation to Products that are faulty or not as described.
These legal rights are not affected by your right of return and refund or anything else in these Conditions. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.

10. Limitation of Liability
    10.1 If we fail to comply with these Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Conditions or our negligence, we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the Contract.
    10.2 We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business, resale or rehire purposes and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    10.3 We do not in any way exclude or limit our liability for:
    10.3.1 death or personal injury caused by our negligence;
    10.3.2 fraud or fraudulent misrepresentation;
    10.3.3 any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
    10.3.4 any breach of terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
    10.3.5 defective products under Consumer Protection Act 1987.
11. Use of Tchorly Farms, Images and Site
    11.1 The Tchorly Farms name and trademark remain the property Tchorly Farms at all times. You may only use them to directly advertise or otherwise market genuine Tchorly Farms Products. Any use of the Tchorly Farms and trademarks in a manner that suggests a connection between you and us other than as customer and supplier is expressly forbidden. You may not register a domain name consisting of or incorporating the words “Tchorly Farms”. You may not set up an on-line or a physical shop called “Tchorly Farms”. The use of photographs and other copyright material requires our permission.
    11.2 You may link to our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Site must not be framed on any other site, nor may you create a link to
    any part of this Site other than the home page. We reserve the right to withdraw linking permission without notice.
    11.3 This Site may contain links to other sites, which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content or availability of those sites.
12. Events Outside Our Control
    12.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
    12.2 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
    12.2.1 we will contact you as soon as reasonably possible to notify you; and
    12.2.2 our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
    12.3 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel a Contract please contact us. If you opt to cancel, you will have to return (at our cost) any relevant Products that you have already received and we will refund the price you have paid, including any delivery charges.
13. General
    13.1 Emails to you will be sent to the address you specify to us. You must provide us with a valid email address, and it is your responsibility to inform us of any changes to that address. By placing an Order with us, you are agreeing to receive email communications from us.
    13.2 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Conditions. We will always notify you by posting on this webpage of the Site if this happens.
    13.3 You may only transfer your rights or your obligations under these Conditions to another person if we agree in writing. Consumers who have purchased Products as a gift may transfer the benefit of our warranty to the recipient of the gift without needing to ask our consent.
    13.4 A person who is not a party to the Contract shall not have any rights under or in connection with it pursuant to the Contracts (Rights of Third Parties) Act 1999.
    13.5 If any provision of the Contract (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of the Contract, and the validity and enforceability of the other provisions of the Contract shall not be affected.
    13.6 These Conditions shall be construed in accordance with English law and the courts of England. This means a Contract for the purchase of Products through the Site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction. If you are a resident of Northern Ireland, you may bring proceedings in
    Northern Ireland and if you are a resident of Scotland, you may bring proceedings in Scotland.
14. Discount Codes
    14.1 Account discount codes – Discount codes may from time to time be offered to our account holders; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered.
    14.2 Promotional discount codes – We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Site.
    14.3 The conditions of use relating to any discount code will be specified at the time of issue.
    14.4 Unless stated, promotion codes aren’t valid on sale items.
15. Gift Vouchers
    15.1 Gift vouchers are only valid for a limited time and the voucher must be used by the date shown on the voucher – check your voucher to find out when to use it by.
    15.2 Unless otherwise stated, gift vouchers will expire automatically, 6 months after purchase.
    15.3 We do not accept any responsibility for stolen or deleted gift vouchers.
    15.4 We’ll despatch your gift voucher either as soon as payment has been cleared or on your specified delivery date (if this is later). We shall not be responsible for any delays, no matter how they are caused.
    15.5 Please double check the delivery email address you enter – it is your responsibility to do so and we’re afraid we can’t be held responsible if a gift voucher is used by someone other than the intended recipient if the email address that you have entered is incorrect. In addition, we can’t take responsibility for any gift vouchers that are lost or used by someone other than the intended recipient after delivery. Make sure the
    intended recipient has received their gift voucher, as it is their responsibility to keep the voucher details safe.
    15.6 From time to time, gift vouchers may get caught in pesky spam filters, and it’s up to the recipient to check these filters. We can’t take responsibility if a gift voucher cannot be delivered to the recipient’s email address because of spam filters, firewalls, the capacity of the recipient’s mailbox or any other factors outside of our control.
    15.7 The Gift Card is not for re-sale and cannot be exchanged for cash. No change or refund will be given

2. PRIVACY POLICY

Tchorly Farms UK Limited

Tchorly Farms UK Limted (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our web application (the “Application”) or site.  Please read this Privacy Policy carefully.  IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  We will alert you about any changes by updating the “Last updated” date of this Privacy Policy.  You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you.  We are not responsible for any of the data collected by any such third party.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways.  The information we may collect via the Application depends on the content and materials you use, and includes:

Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Application, such as chat, posting messages in comment sections or in our forums, liking posts, sending feedback, and responding to surveys.  If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Application, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Application.

Derivative Data

Information our servers automatically collect when you access the Application, such as your native actions that are integral to the Application, including liking, re-blogging, or replying to a post, as well as other interactions with the Application and other users via server log files.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you make any payments via the application. We store only very limited, if any, financial information that we collect.

Facebook Permissions

The Application may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Data from Social Networks

User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+ Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Application.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. 

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Application permission to access this information.

Data from Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  Specifically, we may use information collected about you via the Application to:

• Administer sweepstakes, promotions, and contests.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage your account.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Application to you.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage orders, payments, and other transactions related to the Application.
• Generate a personal profile about you to make future visits to the Application more personalized.
• Increase the efficiency and operation of the Application.
• Monitor and analyse usage and trends to improve your experience with the Application.
• Notify you of updates to the Application.
• Offer new products, services, mobile applications, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Application.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.
• Solicit support for the Application.
• [Other]

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.  This includes exchanging information with other entities for fraud protection.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Interactions with Other Users

If you interact with other users of the Application, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.

Online Postings

When you post comments, contributions or other content to the Applications, your posts may be viewed by all users and may be publicly distributed outside the Application in perpetuity

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Application. These companies may use information about your visits to the Application and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you. 

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Offer Wall

The Application may display a third-party hosted “offer wall.”  Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer.  Such an offer wall may appear in the Application and be displayed to you based on certain data, such as your geographic area or demographic information.  When you click on an offer wall, you will leave the Application.  A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account.    

Social Media Contacts

If you connect to the Application through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

 

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. When you access the Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Application, which is incorporated into this Privacy Policy. By using the Application, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Application, implement email marketing campaigns, and manage other interactive marketing initiatives.  This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

THIRD-PARTY WEBSITES

The Application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by: Logging into your account settings and updating your account

Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

Noting your preferences at the time you register your account with the Application

Logging into your account settings and updating your preferences.

Contacting us using the contact information provided below

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

 

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

 

Tchorly Farms UK Limited

205 Bronte Court, Rosehill Close, Salford – M6 5JX

United Kingdom

contact@tchorlyfarms.co.uk.

+44 161 943 2233

3. COOKIES

We collect information using cookies and other similar technologies to help distinguish you from other users of our website. These can streamline your online experience by saving you from re-inputting some information and also allow us to make improvements to our website.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, provided you accept them. Cookies contain information that is transferred to your computer’s hard drive. When you visit our website we may collect the following information: Which pages you view and which links you follow
Details of the hardware and software that you are using to access the site Any passwords that you use on our website If you choose to log in using a third party, we will record your login provider. Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data Where orders originate from advertising sources, we record the source of each order. This is purely to allow us to assess the effectiveness of these adverts and is not used for customer profiling of any kind. Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Our website is not intended for children and we do not knowingly collect data relating to children. We use the following cookies: Strictly necessary cookies: These are required for the operation of our site. They include cookies that enable you to log into secure areas of our site, use the “My Bag” shopping cart, or make use of e-billing services.
Analytical/performance cookies: Allow us to track the number of visitors to our site. This helps us to improve the way our site works, for example by ensuring that users are finding what they are looking for easily.

Marketing cookies: These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it, and elsewhere more relevant to your interests. We may also share this information with third parties for this purpose. We use the following cookies; Facebook, Google Analytics, TrackJs Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site.